Dr. Mareike Möhlmann


Assistant Professor

Department of Information and Process Management 

Bentley University, US


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Mareike Möhlmann is Assistant Professor in Bentley University's Computer Information Systems (CIS) Department. She conducts research in the field of information systems (IS), focusing on topics related to the bright and dark side of digital platforms. Her major research interests are (1) algorithmic management on (AI-fueled) online labor platforms and the future of work, (2) digital trust and reputation on sharing economy platforms, and (3) ethics/sustainability and AI management on platforms.


Vita: Previously, she worked as an Assistant Professor at Warwick Business School (2016-2020), a visiting scholar/teaching fellow at the London School of Economics (2018-2020), and a postdoctoral researcher at NYU’s Stern School of Business (2015-2016). She holds a doctoral degree (Ph.D. equivalent) in Business Administration/Management from the University of Hamburg (2012-2015), and an M.Sc. in Management from the London School of Economics (2010). Before starting her career in academia, she worked for the United Nations (NYC office) on topics such as sustainability, climate change, and the green economy.


Research outputs: She is the single or first author of papers published in top academic journal outlets such as the MIS Quarterly (UT Dallas, FT50, UK CABS 4*), Research Policy (FT50, UK CABS 4*), and the Journal for the Association of Information Systems (JAIS) (UK CABS 4*). Her work also appeared in major general management outlets such as the Harvard Business Review and the MIT Sloan Management Review. Google Scholar reports that her work is cited approx. 500 times per year. The first single-authorship article she published during her Ph.D. in 2015 was cited more than 1500 times (Google Scholar) and was the Journal of Consumer Behaviour's "most cited article in the last 3 years" in 2020, 2021, 2022, and 2023. She received awards for her scholarly activities (e.g., the university-wide Bentley Outstanding Scholarly Contribution Award in 2022 and the AOM CTO Division Best Paper Award in 2023).  

Impact and media: Her research and comments have been featured in industry outlets and mainstream media such as The Times, the Financial Times, the BBC, The Telegraph, the World Economic Forum, The Independent, The Conversation, and many more. In 2017 alone, her research about drivers’ reactions to Uber's algorithmic management was covered on the front page of The Times (UK print version) and in more than 200 press outlets worldwide. She has contributed to multiple podcasts (e.g., published by the Sydney Business Insights in 2021) and has been invited to events for companies and public sector organizations (e.g., the United Nations in 2022, Facebook in 2021) to present her work.


Teaching: She has been teaching courses such as business analytics, design thinking, digital innovation, digital marketing, and service learning at the undergraduate, graduate, and executive levels and is supervising several Ph.D. students. She has developed two graduate-level courses. At Bentley University, she has been teaching the IPM 652 "Managing with Analytics" course (graduate level), the GB 310 "Business Processes and Systems" course (undergraduate level), and the First-Year Seminar. Mareike's teaching performance was recognized by two Warwick Business School Dean's certificates of teaching excellence, and she received the Warwick Business School Award for Outstanding Contributions to Teaching in 2019. 


Service: At Bentley University, she has been reviving and organizing (now co-organizing) a brownbag research seminar and volunteered for the First-Year Seminar (2021). Furthermore, she is a member of the Bentley Curriculum Policy Committee and the Bentley University Shuttle Advisory Committee. Mareike is the Representative-at-Large of the Academy of Management (AOM) CTO division (Executive Committee). She serves on the Information Systems Research Editorial Review Board and the Editorial Board of the Journal of Strategic Information Systems (JSIS). Mareike regularly acts as an AE for ICIS, ECIS and AOM conferences and as a reviewer for top journals in IS (e.g., Information Systems Research, MIS Quarterly, JAIS, etc.). In the past, she took over several service roles in the IS community, including acting as a co-mini-track chair at HICSS conferences (2019, 2020, 2021, 2022, 2023, 2024), and a program committee member for the Pre-ICIS workshop on the 'Changing Nature of Work' (2018, 2019, 2021, 2022). She has taken over informal and formal mentoring responsibilities (e.g., mentor at the paper-a-thon at ICIS 2021, mentor for an AIS Chapter Germany initiative).  Mareike is a member of the YP Steering Committee of the German-American Business Council of Boston.